Contact us
| Address | Charter Academy Hyde Park Road Southsea Portsmouth PO5 4HL |
| info@charteracademy.org.uk
Queries are directed to the Principal in the first instance. |
|
| Phone | Tel: (023) 9282 4204 Fax: (023) 9234 6220 |
Communication
We are working hard to improve our communication both within the academy and also with parents, carers and other stakeholders. Whilst we endeavour to respond to any communication on the same day, it is not always possible. As part of our drive to improve communication we have agreed guidelines from October 2015 around response times which are outlined below:
| Form of communication | Response Time within |
| Phone call* | 2 working days |
| Written communication (letter, email etc.) | 5 working days |
*Any communication regarding a safeguarding issue would be responded to on the same day.
For all press enquires please email the Principal's P.A: e.mcbride@charteracademy.org.uk
Freedom of information requests: foi@arkonline.org
If you have any comments about our website, please feel free to drop us an email at info@charteracademy.org.uk
To contact ARK Schools please visit their website or write to:
ARK Schools
65 Kingsway
London
WC2B 6DT
Telephone: 0203 116 0700