Address Charter Academy
Hyde Park Road
Southsea 
Portsmouth
PO5 4HL
Email info@charteracademy.org.uk            

Queries are directed to the relevant Head of Year/Department in the first instance. Safeguarding queries are directed to the DSL in the first instance.
Phone Tel:         (023) 9282 4204
Fax:        (023) 9234 6220  

Communication

We are working hard to improve our communication both within the academy and also with parents, carers and other stakeholders. Whilst we endeavour to respond to any communication on the same day, it is not always possible. As part of our drive to improve communication we have agreed guidelines from October 2015 around response times which are outlined below:

Form of communication Response Time within
Phone call* 2 working days
Written communication (letter, email etc.) 5 working days

 

*Any communication regarding a safeguarding issue would be responded to on the same day.

 

For all press enquires and to contact the Principal please email the Principal's P.A: s.white@charteracademy.org.uk

Freedom of information requests: foi@arkonline.org

If you have any general questions, or want to comment about our website, please feel free to drop us an email at info@charteracademy.org.uk

To contact ARK Schools please visit their website or write to:

ARK Schools
65 Kingsway
London
WC2B 6DT

Telephone: 0203 116 0700